Trusted in High-Stakes Assessments: AI supports. Humans decide.
Qpercom integrates AI into our digital platform to enhance assessment design and actionable feedback in interviews, observational assessments, knowledge tests and portfolio activities. As we integrate, we always do so with the goal of keeping human oversight at the core of what our platform offers.
Our Commitment: Human in the Loop
We believe that AI should not replace anybody but rather support the various stakeholders involved in all assessments. Qpercom is actively looking to add AI support for administrators when authoring questions and scoresheets and synthesising actionable feedback, for assessors so they can focus more on objective scoring and rating while providing accurate feedback and finally for candidates, to get the most from their learning journey.
Humans i.e. data controllers always make the final decision. AI enhances feedback, scoring insights, and efficiency. Results and outcomes remain transparent, reliable, and defensible.
EU AI Act Compliance
Qpercom recognises our platform’s classification as a high-risk AI system under the EU AI Act. We meet this challenge through:
- Continuous compliance with EU AI Act requirements and updates
- Comprehensive risk management across all AI processes
- Robust data governance to ensure data integrity, security, and quality
- Transparency in documenting AI’s role and limitations within our platform
- Human oversight, with AI tools designed for supervision, intervention, and review
- Regular training and awareness programmes for staff and clients on responsible AI use
Collaborative AI Research
We actively explore AI innovations that improve assessments, while ensuring data control remains with our clients. Our research focuses on generating structured, context-aware learner feedback and enhancing psychometric tools and scoring reliability.
As data controllers, Qpercom clients retain full intellectual property rights over all AI-generated outputs. Qpercom remains a data processor, ensuring GDPR and EU AI Act compliance.
Our Position
Qpercom ensures any integrated AI is:
- supportive, not decisive
- transparent, not a black box
- aligned with human judgment, not replacing it
From interviews to observational assessments, knowledge assessments to portfolio entries and face-to-face assessment to online remote assessments, Qpercom guarantees that AI we integrate into our digital platform supports people in completing assessments but humans always decide.
