How Qpercom Meets WCAG 2.2 AA and PSBAR Standards
Here at Qpercom, accessibility is not an afterthought or a compliance checkbox, it is a core design principle. As organisations across healthcare, education, and the public sector deliver increasingly high-stakes assessments digitally, ensuring that every candidate can participate fairly, confidently, and independently is essential.
Our assessment platform has been built with accessibility-first principles, aligning with WCAG 2.2 Level AA and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations (PSBAR), while remaining robust, secure, and scalable for high-volume and high-stakes digital assessment delivery.
Accessibility Built In Not Bolted On
Our platform is designed to provide an inclusive experience for all users, regardless of ability, device, or environment.
Some key accessibility features include:
- Full keyboard navigation across all assessment types.
- Compatibility with screen readers and assistive technologies.
- Clear focus indicators and logical tab order.
- High-contrast modes and scalable text.
- Accessible form controls, labels, and error messaging.
- Closed captioning for all live video assessments, benefiting users with hearing impairments and supporting inclusive participation for all candidates.
- Consistent layouts to reduce cognitive load.
These features are embedded across the entire platform from candidate login through to submission, moderation, and feedback. This helps us ensure compliance with WCAG 2.2 AA requirements and supports our clients in meeting PSBAR obligations.
A Single Platform for Every Assessment Type
We support the delivery of multiple assessment formats from one centralised and accessible cloud-based platform, removing the need for disconnected tools or manual workarounds.
We can deliver the following:
- Structured interviews, including live video assessments across multiple stations, enabling single interviewer or panel-based interview workflows at scale.
- Observational and practical assessments such as OSCEs, with standardised scoring and real-time data capture.
- Knowledge tests and written assessments such as MCQs and Essays, with automated marking and analytics.
- Evidence verification workflows for credentials, portfolios, and documentation.
- Self-recorded video submissions, accessible on desktop and tablet devices.
All assessment types follow the same accessible design principles, ensuring a consistent and inclusive experience for candidates, assessors, and administrators.
Secure, Flexible Proctoring and Invigilation
To protect assessment integrity while maintaining accessibility, we offer a comprehensive suite of proctoring and invigilation tools, configurable to the risk profile of each of our clients and assessment type.
These capabilities include:
- Live remote proctoring/invigilation, allowing assessors or invigilators to monitor candidates in real time.
- Record-and-review proctoring, enabling post-assessment review and audit.
- Optional second-camera requirements for enhanced identity verification and environment checks.
- Instant messaging to communicate with candidates in a two-way manner as an alternative to video.
- Kiosk mode via Safe Exam Browser, restricting access to unauthorised applications or websites during assessments.
- Full audit trails and event logging to support governance and appeals processes.
These features allow organisations to balance security, fairness, and accessibility without imposing unnecessary barriers on candidates.
Robust, Reliable, and Built for Scale
Accessibility must be matched by reliability, especially in high-volume or high-stakes contexts such as healthcare recruitment, professional certification, and academic assessment.
Qpercom’s platform is:
- Cloud-hosted and highly available, supporting thousands of concurrent users.
- Designed with role-based access control and comprehensive audit trails.
- Secure by design, aligning with ISO 27001:2022, and public sector security expectations.
- Proven in large-scale, multi-station assessment delivery.
This robustness allows assessment teams to focus on quality, fairness, and decision-making rather than on system limitations.
Supporting Assessment Teams as Well as Candidates
Accessibility also means making life easier for the teams delivering assessments.
We allow teams to:
- Configure complex, multi-station workflows without technical intervention.
- Apply and track reasonable adjustments consistently.
- Monitor candidate progress in real time across stations and assessors.
- Manage approvals, moderation, and quality assurance centrally.
- Deliver feedback efficiently and securely.
By consolidating all assessment activity into a single platform, Qpercom reduces administrative burden while strengthening governance and compliance.
Meeting Today’s Standards to be Ready for Tomorrow
WCAG standards continue to evolve, and so do we. We actively review our platform against updated accessibility guidance, user feedback, and regulatory changes to ensure ongoing compliance and usability.
Conclusion
Accessibility by design is fundamental to fair, defensible, and high-quality assessment. Qpercom’s platform combines WCAG 2.2 Level AA-aligned accessibility, secure and flexible proctoring, and enterprise-grade reliability in a single, centralised cloud solution.
From live multi-station video interviews with closed captioning, to MCQs, observational assessments, evidence verification, and secure proctored exams, Qpercom enables assessment teams to deliver assessments with confidence – inclusively, efficiently, and at scale.
