Appeals Management

Appeals management provides candidates with a formal, transparent mechanism to request a review of assessment outcomes. This is particularly critical in healthcare and public sector recruitment, where processes such as OSCEs, MMIs, and assessment centres must be demonstrably fair, consistent, and defensible.

Our Software

Qpercom supports structured appeals workflows by centralising assessment data, scoring records, and supporting evidence, enabling organisations to manage appeals efficiently while meeting regulatory, legal, and governance expectations.

Appeals Management

How it Works

Candidates submit appeals through a defined process. Reviewers access all relevant materials, including OSCE station scores, MMI ratings, assessor comments, and video recordings, within the platform. Decisions and outcomes are documented and communicated securely, maintaining a complete audit trail.

Features

Structured appeal submission and review workflows
Centralised access to OSCE, MMI, and assessment evidence
Role-based permissions for appeal reviewers and administrators
Documented outcomes with full traceability
Consistent and defensible appeal decisions
Support for regulatory, legal, and governance requirements

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Who we work with
Our Clients