A more stable environment: Qpercom is now hosted on Amazon Web Services (AWS)

by | Mar 25, 2021

In 2019 Qpercom took a critical decision about moving its cloud infrastructure platform from Rackspace to Amazon Web Services (AWS). Rackspace, our previous cloud hosting provider, had served us and our customers very well in the past years but as our customer base grew with clients reaching out around the globe, it was critical for us to support various geological locations. With that in mind, we decided to migrate to AWS.

Our new infrastructure spans out in 6 different geographical regions with dedicated database servers in each region. It is designed to easily and efficiently add new customers across the globe to our servers and provide a stable and trusted environment or all of our users. 

 

What does the migration to AWS mean for you ?

Moving to AWS enables us to serve our customers with a low latency, scalable and highly accessible application. Along with this migration there are also a lot of new services and upgrades that have been introduced by Qpercom to improve user experience.

 

Security 

As an ISO 27001 certified organisation it is important for us to provide the highest standard of data security. Moving to AWS helps us to fulfil best practice for security and data management with encrypted databases and secured private cloud. AWS promotes the shared responsibility model for data protection. This ensures the security of the underlying hardware with state-of-the-art security standards and we maintain the full ownership of the clients’ data as the data processor. We make sure the data is properly encrypted and backed up. 

 

The Migration Process

The migration process happened swiftly with minimal downtime for most of our clients. The process started with backing up of all the resources we had in Rackspace and replicating the same in AWS. Migration of the database was tricky so we decided to migrate it at the end, once we had all the other resources in place in AWS. We chose to migrate the client database at the weekend to avoid any interruption to usual work and the migration was successful.


Faster

Post-migration, we got feedback on the performance on the system and it was reported that clients found loading times for the Qpercom application even quicker than before.



Users of any Qpercom service, including Observe with Video Integration (VI) and Recruit with Video Integration (VI), can now be assured that your assessment and personal data is more secure than ever and hosted on a reliable cloud server that is scalable and easy-to-use.

If you have any questions or thoughts about our migration to AWS, feel free to get in touch at support@qpercom.ie

Free eBook:

The Use of Technology in Clinical Skills Assessment
An essential read for those introducing technology into clinical skills assessment.

Technology can:

  • Reduce error rates
  • Decrease administration time
  • Increase quality standards